Context
Kick (Beta) is a gaming live streaming platform developed by Bijan Tehrani and Ed Craven in collaboration with Tyler "Trainwreck" Niknam.
Users may interact with their favorite live streamers through chat, following, and subscribing. As a new platform currently in beta, Kick is open to changing its rules based on user feedback to maintain an equitable community. Founded by internet personality, Trainwreckstv, the platform launched in late 2022.
Goal
Focusing on both the streamer and avid viewer side of the platform, our main mission was to indicate and evaluate the site from the ground-up. As mentioned before, the site (3/12/2024) is still in its early Beta phase.
As children who grew up as video gamers, we were fairly interested in the streaming space.
Research Process
During the testing phase, one of our processes was to create a set of 6 simple predetermined tasks in a way that would mimic the actions of both an avid chatter/viewer and streamer.
These tasks would range from clipping a funny moment of a live stream to banning a certain phrase in their chat. Between each task we timed the completion of how long it took to complete as well as the difficulty rating on a scale from 1 (Easy) - 5 (Hardest). This would allow us to formulate trends and draw up conclusions.
Each test was conducted and recorded via Zoom with a total of 6 participants.
Data Collection
After testing and gathering information, we collected the data into a google spreadsheet to visualize the data and recall any patterns or trends.
A Visual Representation
From our observations and feedback, the most difficult tasks were ones pretaining to navigating the Creator/Streamer Dashboard with the lowest times following viewer-related tasks.
Persona #1
Persona #2
Persona #3